Download the latest bmi fact flyer (Adobe Acrobat PDF)
new bmi service between London Heathrow and Berlin on sale
bmi, British Midland International, is launching its new route between London Heathrow and Berlin from 28 March 2010, with fares available to book from today (16 March 2010). The route will be operated using an Airbus A319 aircraft with four daily flights serving Germany’s cultural and vibrant capital city, Berlin. Flights can be booked now at www.flybmi.com.
View press release.
bmi relaunches shorthaul product effective January 27, 2010
Business Class replaced with a one-class, all Economy cabin with enhanced service for customers on Flexible Economy tickets
Range of complimentary locally sourced British refreshments available on-board for Flexible Economy customers
bmi, British Midland International, relaunch its short haul product across all UK & Ireland flights to and from London Heathrow. The rollout of the new product will see greater consistency and simplicity across the bmi route network on UK & Ireland flights, with the introduction of a single Economy cabin, with an enhanced service for customers traveling on Flexible Economy fares.
Customers traveling on Flexible Economy fares will benefit from no change fees, use of business lounges at both ends of the route, guaranteed seating at the front of the aircraft and complimentary food and drink onboard. The new inflight offering will include locally sourced, fresh British produce including healthy roast British beef and horseradish sandwiches or West Country cheese and pickle sandwiches throughout the day as well as a full bar and a hot breakfast in the morning. As a result of the changes, bmi will no longer offer a separate Business Class cabin on UK & Ireland routes.
Customers traveling on Economy tickets will continue to enjoy bmi full-service benefits such as free checked baggage to a total weight of 20kg, online check-in and access to bmi’s business lounges for Gold and Silver Diamond Club members. Drinks and snacks will be available for purchase onboard.
Please visit www.flybmi.com for more information.
bmi announces new London Heathrow-Vienna route effective March 28, 2010
bmi, British Midland International, will be launching a new route between London Heathrow and Vienna from March 28 2010, with fares available to book from today (18 January 2010). The route will be operated using an Airbus A320 aircraft in conjunction with Austrian Airlines, also part of Star Alliance, to offer five flights a day, seven days a week.
Schedule
| LHR-VIE |
| BD425 | LHR0605 | 0925VIE | A320 | codeshare | OS8928 |
| BD427 | LHR1345 | 1705VIE | A320 | codeshare | OS8930 |
| VIE-LHR |
| BD426 | VIE1140 | 1305LHR | A320 | codeshare | OS8927 |
| BD428 | VIE1950 | 2115LHR | A320 | codeshare | OS8929 |
London Heathrow–Tel Aviv, Amsterdam, Kiev and Aleppo Cancellation: re-accommodation procedures
Following last week's announcement regarding the termination of bmi services between London Heathrow and Tel Aviv, Amsterdam, Kiev and Aleppo, please click here to read a Word document containing full details of re-accommodation options.
Our immediate priority is to re-accommodate passengers booked on these services with the minimum of disruption. The following re-accommodation policy (applicable to BD/236 ticket stock) has been set up to cover all passengers that have been issued tickets (BD/236) on or before 01 December 2009. All passengers that have not already been ticketed will have to make alternative arrangements.
bmi restructures route network
bmi announces network changes resulting in the suspension of the following services:
- London Heathrow - Amsterdam service will be suspended on 27 March 2010.
- London Heathrow - Tel Aviv service, with the last flight departing London on 9 January, and the last flight departing Tel Aviv on 10 January 2010.
- London Heathrow - Kiev service will be suspended on 10 January 2010.
- London Heathrow - Aleppo service will be suspended, with the last departure from London being 9 January 2010 and the last departure from Aleppo being 10 January 2010.
Please note: London Heathrow - Damascus service will continue to operate as usual.
In addition, the London Heathrow - Brussels service will be transferred over to Brussels Airlines from 10 January 2010.
Reservations that have already been ticketed will be re-protected on or after 02 December 2009. Re-protections will be handled in date of travel order. Any tickets issued after Dec. 1, will not be re-protected and will be subject to the rules of the fare issued.
Details of bmi's re-protection process be posted 02 December 2009.
View press release.
Advanced Seat Assignment (ASA) is now available on bmi flights
bmi is pleased to advised that the Advance Seat Assignment (ASA) is now available on all Middle East, Eastern Europe, Central Asia and Africa flights. This is across all classes. The benefit for customers is that they can choose their seat at the time of booking.
A few points to be aware of:
1. Customers cannot use ASA to select emergency exit row seats (or any other seats bmi specifically choose to block).
2. Customers will not be able to select a seat at the time of booking if 90% of seats on that flight have already been assigned.
3. Seat selection/change at check-in is still possible for all customers, although seating options will be limited.
4. If there is a change of aircraft at any time after the customer has booked, some seats selected through ASA may not be available; customers would need to review this and take action at check-in. Please ensure your customers are aware at the time of booking.
5. As of today, if a customer holds a booking for a future flight in a class that was previously ineligible for ASA, they could re-visit the booking now their class is eligible and take advantage of the new benefit in order to select a seat.
New look for London Heathrow terminal 1
This year sees exciting positive changes for Terminal 1. The bmi customer experience will be smoother and quicker with a redesigned departures concourse and Star's 'move under one roof' project.
Star Alliance 'Move under one Roof' project
Customers will soon benefit from common shared check-in facilities, three class check-in zones, dedicated concierge, self check in and preferred security screening area for participating carriers. The first phase of renovations will allow both NZ and UA to relocate to T1 this June and all carriers should be in T1 by 2012.
Star Alliance lounge
In June 2008, Star will open it's largest lounge in the entire network. The 1,650 square metre facility will be for all First and Business Class passengers as well as all Star Alliance Gold Card holders travelling on any of the member carriers from Terminal 1.
Star Alliance Arrivals Lounge
Star unveils a new 330 square metre facility offering a tranquil surrounding, shower facilities in modern washrooms, and light breakfast or lunch choices. The lounge is located outside the customs hall on the main level with convenient elevator access from the arrivals area and is available to all Star gold, bmi diamond club gold and business class customers traveling on an eligible bmi flight arriving on that day.
Connecting through Heathrow:
Through check-in is available to customers with flight itineraries booked on a single ticket. Arriving passengers should follow the purple colour coded signs for Flight Connections. Passengers with separate tickets connecting to bmi must follow signs for arrivals go through passport control, baggage reclaim and Customs and then proceed to bmi Terminal 1 for check-in.
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